Charging for Essential Software Security Features Undermines Digital Safety
Charging users more money for essential security is a pernicious practice by vendors selling software to small and medium businesses. Unfortunately,...
Blog Posts
Found 225 posts
Engineering “Loyalty By Design” In Agentic Systems
From managing personal data to facilitating complex transactions, AI agents will be acting on behalf of users in new and interesting ways. With these...
CR Attends Inaugural AI Agent Congress
Members of the Inaugural AI Agent Congress gather in Palo Alto, CA on November 20, 2024. Last week, Consumer Reports (CR) attended the Inaugural AI...
The Hidden Lifespan of Smart Devices: What the FTC’s Report Means for Consumers
No one wants to give a holiday gift that may suddenly stop working or becomes a security risk for the recipient, but that’s what might happen...
AI News & Marketplace Roundup: AI’s Rapid Evolution
Last month, I highlighted AI’s growing impact across industries and the challenges it raises. This month’s roundup explores AI’s rapid...
CR Awarded Outstanding Non-Profit illumi Award at The Human Insight Summit
We’re delighted to share that CR received an Outstanding Non-Profit illumi Award at The Human Insight Summit put on by UserTesting. CR was...
Expanding Consumer Reports’ Partnership with Craig Newmark Philanthropies
Improving Cybersecurity & Addressing Digital Threats from Emerging Technology It’s been just over five years since Craig Newmark...
Cost Considerations Drive Consumer Repair Decisions
Last year was a big year for the right to repair movement. Oregon and Colorado both passed laws protecting the right to repair, including protecting...
Empowering Consumers with Personal AI Agents: Legal Foundations and Design Considerations
The marketplace for AI-powered personal agents is rapidly evolving. Companies like Amazon and Salesforce are already offering services that help...
AI News & Marketplace Roundup: AI Goes Nuclear
Last month, I offered a dispatch on power hungry AI that included a roundup of industry updates that covers generative AI in the workplace, mobile,...
Research
2024
Data Defense, Evaluating People-Search Site Removal Services
CR Vulnerability Disclosures, Video Doorbells
2023
Who Shares Your Information with Facebook? Sampling the Surveillance Economy in 2023
P2P Payment Apps: A Case Study for a Digital Finance Standard
2022
Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
2021
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps
2000
California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Collecting #Receipts: Food Delivery Apps & Fee Transparency
White Papers
2024
2024 Consumer Cyber Readiness
2023
2023 Consumer Cyber Readiness
A Raw Deal for US Consumers: Online platforms will make changes to better serve European Consumers but not US Consumers
Future of Memory Safety: Challenges and Recommendations
2022
Consumer Cyber Readiness
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
2021
The Case for Fair Market Rules for the Largest Online Platforms
2020
Platform Perceptions: Consumer Attitudes on Competition and Fairness in Online Platforms
Privacy Front and Center
2000
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019
Survey Data
2019
Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey
2018
Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey
2017
Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey
2015
